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Kia Korowai – ACC Sensitive Claims icon

Kia Korowai – ACC Sensitive Claims

Kia Korowai, meaning "to cloak," is Tāmaki Health's newly established ACC Sensitive Claims Service.

Kia Korowai, meaning "to cloak," is Tāmaki Health's newly established ACC Sensitive Claims Service. Just as a Korowai (cloak) wraps and protects, we are here to offer support with honour, warmth, and mana—both physically and spiritually. Our service is dedicated to nurturing the hauora (wellbeing) of survivors, guiding them on a journey of personal growth, resilience, and healing.

Kia Korowai offers dedicated support for survivors of sexual harm through the ACC Sensitive Claims Service. ACC provides funding for those in New Zealand who have experienced sexual harm, regardless of whether it occurred recently or in the past. It doesn’t matter if the event was reported to the police or not—support is available to everyone who has been affected.

If you are a New Zealand resident and have experienced sexual violence while overseas, ACC may also be able to assist you.

As an ACC-contracted service provider, we offer fully funded support to guide you through the process of making a claim. You can begin your healing journey whenever you're ready, and we are here to support you throughout the process.

Our team consists of experienced psychologists, therapists, and counsellors who are experienced in supporting individuals with their unique needs. We’ll assist you through the entire claim process and provide support for your recovery.

To begin, please get in touch with our friendly Kia Korowai Coordinator at kiakorowai@tamakihealth.co.nz. We'll send you a referral form to complete, discuss your needs, help match you with the right therapist.

More information on the ACC Sensitive Claims Services in New Zealand is available here: ACC Sensitive Claims Services.

Need support now?

If you are in crisis, and need to talk to someone immediately, please contact an appropriate crisis service as listed below:

  • Someone is in immediate danger, please call emergency services on 111

  • For support for survivors of sexual abuse, please contact HELP - 09 623 1700

  • Rape Crisis Agency on 0800 88 33 00

  • Lifeline on 0800 LIFELINE

  • Youthline on 0800 37 66 33, or free text to 234

  • Samaritans on 0800 726 666 or

  • 1737 any time for the support of a trained counsellor

Meet the Team