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Accident and injury management icon

Accident and injury management

All of our GP clinics provide extensive services to manage minor injuries and accidents.

How we can help

Local Doctors clinics, and White Cross clinics offering GP care, all provide extensive services to manage minor injuries and accidents, such as cleaning and bandaging wounds, suturing wounds and removing stitches etc.

Most often when you have injured yourself quite badly you will first need to go to an urgent care clinic for immediate assessment and treatment. But, after that, you are best to visit your local doctor for ongoing management of the injury.

You can visit any of our clinics listed in the search field below for this kind of after care to manage your injuries. Non-accidental injuries may or may not be covered by ACC.

Did you know?

Accidental injuries include those more obvious ones from falls, or a car or work accident, but also from less obvious ones like a bite or scratch from an animal, person or insect, cooking burns or shaving cuts.

Any accidental injury that happens in New Zealand is covered by ACC, which means related healthcare services are provided at a reduced cost.

Your injury must be because of an accident. ACC won't cover things like illness, conditions from ageing and emotional issues.

If you’re unsure whether your injury is covered by ACC, please ask your clinic nurse or doctor.

If ACC accepts your injury was caused by an accident, they will decide how much of the ongoing management of that injury will be funded.

Your doctor visit may be subsidised if your injury:

  • comes on gradually because of your work
  • is a result of medical treatment
  • is a result of sexual assault or physical abuse.

What is ACC?

ACC is a no-fault scheme that covers everyone, including visitors, who are injured in an accident in New Zealand. It includes events that result in mass casualties. The scheme covers children, beneficiaries, students, if you’re working, unemployed or retired.

No-fault cover means it doesn’t matter what you were doing when you were injured or who was at fault.

ACC cover helps pay for costs to get you back on your feet.

If you’re injured in an accident, make sure you see your doctor or health provider first. They can make a claim for you. Claims can be made up to 12 months after your injury. ACC may still consider claims made after this time if there’s a good reason for the claim not being made sooner.

Read more about ACC

 



In an emergency dial 111 and ask for an ambulance

You can also call Healthline free 24/7 on 0800 661 116 for health advice.

FAQs

Local Doctors provides quality, easy to access healthcare through our large clinic network. You can trust our friendly staff to work with compassion and listen to your needs. They are trained to work together as a team to offer high-quality medical care.

  • Some clinics have ample parking, while others not so much. Please visit your nearest clinic’s page to find out more. We’ll also let you know if a clinic is close to public transport.

  • Most people in this country have to wait to see their doctor! That’s because people have different health needs and how long it takes to get the right help can be very unpredictable. It’s our long-held philosophy that you should be able to see a doctor on the day you need to – and not have to wait for days.

    The most seriously ill people are seen first. The really good news is that you can now see on the clinic website pages what the expected wait time is at that clinic! That means you can find another clinic near to you with a shorter wait time, if need be, or choose to come another day.

  • ManageMyHealth is a secure website that can receive your health information from your doctor’s system. You can use it to store other health information, too, such as other treatments you have received or other medications that you may be taking. This means you can access your personal health information from any device at anytime, anywhere in the world. If your clinic takes appointment bookings you can do this through ManageMyHealth as well as order repeat prescriptions. Your online Personal Health Record can be made up of:

    • Consultation notes
    • Laboratory results
    • Prescriptions
    • Immunisations
    • Allergies
    • Diagnoses
    • Recalls.

    Just ask the receptionist at your local clinic to sign you up to ManageMyHealth.

  • When you have a blood test, or any other kind of test, your results will be sent to your clinic. If the results are normal, you will not be notified. If they are not normal, the clinic will phone you and discuss next steps. If you have a ManageMyHealth patient portal, you can find your results in there, once your doctor has reviewed and filed them. Or, if after two or three days, you are concerned about your results, you can call the clinic to find out.

  • If you have a ManageMyHealth patient portal, you can order a repeat prescription online, otherwise please visit your clinic’s page and phone them.